Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.
Shipping Rates & Delivery Estimates
United Kingdom (Europe Zone)
- Standard Shipping — £9.90
- Estimated delivery: 3–7 business days
United States (North America Zone)
- Economy Shipping — Free
- Estimated delivery: 5–8 business days
- Express Shipping — $4.90
- Estimated delivery: 3–5 business days
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
Customs & Duties For international orders, customs fees, import duties, and taxes may apply upon delivery. These charges are the responsibility of the customer and are not included in the shipping rates listed above.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at info@ailascapital.co.uk within 7 days of the expected delivery date so we can assist you.
Contact Us For any shipping-related questions, please reach out to us.